Where can I find documentation for my Dell server?

The manufacturer’s website is the best source for documentation. Here are links to common hardware configurations.



Tape Drives

How do I run diagnostics on my Dell Linux server?

Installing the Dell diagnostics utility

Locate the latest Online Diagnostic utility installer for your server:

  • Go to http://support.dell.com/
  • Select Drivers and Downloads
  • Enter your server’s service tag or model
  • Select Red Hat Enterprise Linux from the OS drop-down menu
  • From the Diagnostics category, select the Dell – Online Diagnostics Utility

For this example, we’ll use the most recent Dell Online Diagnostics installer for RHEL (dell-onlinediags-linux-

Download and extract to a temporary directory:

mkdir -p /esupport/diag
cd /esupport/diag
wget http://ftp.us.dell.com/diags/dell-onlinediags-linux-
tar xzvf dell-onlinediags-linux-

Run the installer:

cd /esupport/diag/onlinediags/

Accept the license agreement when prompted.

Running the Dell diagnostics utility (GUI)

The diagnostics must be run from the GUI (the local console or VNC)


After the diagnostics console has loaded, select the appropriate hardware to test and run tests.

Running the Dell diagnostics utility (command line)

cd /opt/dell/onlinediags/oldiags/bin/
./pediags --show all

Choose one of the listed classes, for example a tape drive:

./pediags scsidevdiag --show device
./pediags scsidevdiag --run

Additional Resources:

Contact Dell Technical Support

For various options of contacting Dell, including chat, email and phone, see their support site.


Create an incident request online.