Double-Take Support


Double-Take is data replication software for Linux that a number of customers use for real-time replication and high-availability of their Eclipse database servers.

Support Policy

The Eclipse Systems team will provide basic troubleshooting and triage services for Double-Take replication for customers with an active Linux Technical Support subscription. If Eclipse Support suspects a system issue is the result of the Double-Take software, we will recommend that the customer escalate the case to Double-Take support. If the customer does not have a Linux Technical Support subscription, if after-hours or if non-covered maintenance is required, a quote may be provided for billable services.