To check the status of an AIX print queue (for example, lp1):
lpstat -plp1
If the status is DOWN, try enabling the print queue:
enable lp1
If the status remains DOWN, try pinging the printer:
ping -c4 lp1
If there is no response to the pings, verify the printer’s network connection.
The best way to verify a printer is working outside of Eclipse is to test the printer with a standard Windows workstation. If you cannot print from Windows, there is a chance the printer is mis-configured. For your convenience, here are the numbers for a few common printer manufacturers:
- HP: 800-474-6836
- Okidata: 800-654-3282
- Zebra: 847-913-2259
If the printer responds to pings, but immediately goes DOWN after attempting to enable the printer, try to cancel all jobs on the print queue:
cancel lp1
If the printer still goes DOWN, remove and recreate the AIX print queue:
- How do I remove a printer under AIX?
- How do I add a printer under AIX?