There are a couple different methods for contacting Red Hat:
- Vendor: contact your hardware vendor (ie Dell)
- Web: https://access.redhat.com/support/cases/list
- Phone: 888-733-4281, options 3, 1, 1
Please provide the following to speed up your support request:
- Your Red Hat Network username, customer number or contract number
- A detailed description of your support request
- Your complete contact information
- The file generated by the “sosreport” command