How do I set the IP address on my DIGI LAN server?

NOTE: these steps must be performed on the same LAN as the device.

  • Record the MAC address of the Digi device (located on the label side (bottom) of the unit)
  • Manually update the workstation’s ARP table using the Digi device’s MAC using one of the commands below, substituting the new Digi’s IP address and MAC address:
arp -s 192.168.2.2 00-00-9d-22-23-60
arp -s 192.168.2.2 00009d222360
  • Ping the Digi device using the IP address just assigned:
ping 192.168.2.2
  • When the Digi begins responding to pings, enter the IP into a web browser and login (user/pass root/dbps) to set the default gateway and subnet mask
  • Notify Eclipse that the Digi is online by updating your service request online with the Digi IP address
  • Eclipse will verify connectivity to the Dig and continue the VSIFAX configuration process