Author: paul.deluca

What operating systems will the Cisco VPN Client run on?

Cisco VPN Client Support and Compatibility

The Cisco VPN Client supports:

  • XP, Vista (x86/32-bit only), and Windows 7 (x86/32 and 64 -bit )
  • Windows x64 (64-bit) – Must use the 64-bit VPN Client
  • Linux (Intel)
  • Mac OS X 10.4 and 10.5

If you have questions or would like to implement this solution the Eclipse WAN team can test VPN client functionality on  your firewall. 

Contact them by calling 508-778-9151 or by creating an online service request.

Where can I find documentation for my Dell server?

The manufacturer’s website is the best source for documentation. Here are links to common hardware configurations.

Servers

UPS

Tape Drives

How do I redirect a printer?

There are a number of different ways by which to redirect print jobs, and the method chosen is typically personal preference.

Redirecting via /etc/hosts

Editing the “lp” hostname entry in the /etc/hosts file redirects network traffic to a new IP address, effectively re-routing print jobs.

vi /etc/hosts

Find the appropriate hostname and change the IP address. Save and quit.

Redirecting via the Print Daemon Configuration

Editing the hostname to which the print daemon connects to redirects communication to a new print server, effectively re-routing print jobs.

On Linux (command line):

vi /etc/cups/printers.conf

On Linux (GUI):

  • Open System -> Administration -> Printers
  • Select the appropriate print queue
  • Change the hostname/address contained in the Device URI field
  • Click Apply

On AIX (command line):

vi /etc/qdaemon

On AIX (smit):

smit queue
  • Change / Show Print Queue Characteristics
  • Select the appropriate queue
  • Select 1 Queue Characteristics
  • Update the HOSTNAME of remote server field
  • Save and quit

Redirecting via UV Spooler Configuration

Open the UniVerse administration interface.

  • Log in as root
cd /u2/uv
./.profile
  • Spooler -> Device Management –> Maintain Devices
  • Navigate to the  Driver field and update the driver name to reflect the new destination
  • Save and quit

Redirecting via UV Driver Files

Editing the queue name contained in each UV driver file will change the queue to which the UV spooler sends jobs, effectively re-routing print jobs.

vi /usr/spool/uv/lp1.dvr

Change the queue name to match the new destination queue. Save and quit.

How do I run diagnostics on my Dell Linux server?

Installing the Dell diagnostics utility

Locate the latest Online Diagnostic utility installer for your server:

  • Go to http://support.dell.com/
  • Select Drivers and Downloads
  • Enter your server’s service tag or model
  • Select Red Hat Enterprise Linux from the OS drop-down menu
  • From the Diagnostics category, select the Dell – Online Diagnostics Utility

For this example, we’ll use the most recent Dell Online Diagnostics installer for RHEL (dell-onlinediags-linux-2.17.0.44.tar.gz).

Download and extract to a temporary directory:

mkdir -p /esupport/diag
cd /esupport/diag
wget http://ftp.us.dell.com/diags/dell-onlinediags-linux-2.17.0.44.tar.gz
tar xzvf dell-onlinediags-linux-2.17.0.44.tar.gz

Run the installer:

cd /esupport/diag/onlinediags/
./install.sh

Accept the license agreement when prompted.

Running the Dell diagnostics utility (GUI)

The diagnostics must be run from the GUI (the local console or VNC)

/opt/dell/onlinediags/startDiags.sh

After the diagnostics console has loaded, select the appropriate hardware to test and run tests.

Running the Dell diagnostics utility (command line)

cd /opt/dell/onlinediags/oldiags/bin/
./pediags --show all

Choose one of the listed classes, for example a tape drive:

./pediags scsidevdiag --show device
./pediags scsidevdiag --run

Additional Resources: