To troubleshoot a print queue on Linux:
- Log into the server as root
- Try to ping the server:
ping -c4 lp1
- Common problems:
- If the printer doesn’t respond, verify its network connectivity
- If the printer exhibits packet loss or high latency (round trip) times, check with your network support provider, as these can disrupt printing
- Check the Linux (CUPS) print queue status:
lpstat -p lp1
- Common problems:
- If the printer is “disabled” or “paused,” enable the queue: cupsenable lp1
- Check the UniVerse (UV) print queue status:
usa -p lp1
- Common problems:
- If the printer is marked as “off,” enable the queue: usa +o -p lp1