If you are experiencing issues with the scheduled backup job or the agent on your Eclipse AIX/Linux server, you may contact Eclipse for support. If you are experiencing issues with your EVault Express Recovery appliance (on-site backup server), with the off-site vault, or have any account-related questions, you may contact EVault directly for support. Please have your EVault account information available:
- Phone: 866-855-9555
- Email: support@evault.com
- Web: http://www.evault.com/support/