If you are experiencing trouble with CrashPlan, here are a few tips:
To restart the CrashPlan service:
service crashplan restart
To clear the CrashPlan service cache:
service crashplan stop rm -rf /usr/local/crashplan/cache service crashplan start
To increase the amount of memory allocated to the CrashPlan service:
vim /usr/local/crashplan/bin/run.conf
SRV_JAVA_OPTS="-Dfile.encoding=UTF-8 -Dapp=CrashPlanService -DappBaseName=CrashPlan -Xms20m -Xmx4096m -Dsun.net.inetaddr.ttl=300 -Dnetworkaddress.cache.ttl=300 -Dsun.net.inetaddr.negative.ttl=0 -Dnetworkaddress.cache.negative.ttl=0"