I am concerned about being PCI Compliant who can I speak to?

Element Payment Services, Inc. (http://www.elementps.com/resource-center/faqs/) and Epicor have partnered in order to make sure customers are PCI compliant.  Leveraging Element’s Hosted Payments solution, users of the Eclipse software package can continue to offer their customers secure credit card processing without incurring annual costs associated with maintaining PA-DSS compliance.

If you have any questions around this it is recommended that you contact inside sales or open a service request.  You can open a service request online with systems support at  http://distribution.activant.com/eclipse-support/.

Do you have a list of Eclipse related vendors or hardware manufacturers?

Name Phone
APC 800-800-4272
Datamart 781-235-5520
DataSouth 800-215-9192
Digi Int’l 877-912-3444
Esker – VSIFAX 800-368-5283
E-Vault / i365 877-382-8581
Fusion-io 877-816-5740
HP 800-474-6836
HP FTP 800-474-6836
IBM USA 800-426-7378
IBM Canada 888-426-7111
Interlink – Epad 805-484-8855
Interlink – Epad 888-696-3500
Intermec 800-755-5505
Label Master 206-256-4560
MITS 888-700-6487
Multitech 800-972-2439
Okidata 800-654-3282
Palm 847-262-7256
SBF Jade Chips 912-355-3600
Silex PocketPro 866-765-8761
Symbol 800-653-5350
Visioneer 925-251-6397
Vtech – Starship 203-574-1884
Vtech sales 800-462-4016
Zebra 847-913-2259

How do I install software for the PDT68xx?

Legacy S-term software download can be downloaded from the ftp site at

ftp://63.172.112.30/RF/Sterm/ the username is “rf” password “rf”.  The document “Sterm Installation.pdf” is the only documentation Eclipse has on this.  

Eclipse support can not guaruntee or troubleshoot the installation of this software as the hardware manufacturer has release notification that the hardware is end of life. 

See  http://www.motorola.com/staticfiles/Business/_Independent%20Pages/_Documents/_StaticFiles/EOSL/MobileComputers_Rev1.pdf